THEĀ REFUND POLICYĀ AGREEMENT

among

Itsmswest, LLCĀ (ā€œCREATORā€)

and

CUSTOMER

dated as of JUNE 11, 2024

Ā 

Refund Policy

At ITSMSWEST, LLC, we are committed to providing high-quality content and services that help you achieve your goals. We believe in the value of our offerings and are confident that if you apply the material in full, you will see positive results. However, we also understand that sometimes things don't work out as planned.

Refund Eligibility

To ensure your satisfaction, we offer a 14-day refund policy from the date of your purchase. If you apply the material in full and do not see the expected results, you are eligible for a full refund. Hereā€™s how it works:

  1. Application of Material: You must fully engage with the content and apply the material as instructed.
  2. Time Frame: You have 14 days from the date of purchase to request a refund.
  3. Proof of Application: We may require proof that you have applied the material as instructed. This could include completed worksheets, screenshots, or other evidence of your efforts.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to curlcare@curlpowerhouse.com with your purchase details and the reason for your refund request.
  2. Provide Proof: Attach any necessary proof of your efforts to apply the material.
  3. Review Process: Our team will review your request and the provided proof within 5 business days.
  4. Refund Approval: If your request meets the eligibility criteria, we will process your refund and notify you via email. Refunds will be issued to the original method of payment within 7-10 business days.

International Customers

For customers outside the United States:

  • Refunds will be processed in USD. The exact amount refunded may vary due to exchange rates at the time of the refund.
  • Any bank fees or other charges incurred during the refund process will be the responsibility of the customer.
  • The 14-day refund period applies regardless of the customer's location.

Non-Refundable Items

Please note that the following items are not eligible for refunds:

  • Digital products that have been downloaded.
  • Services that have been fully delivered.
  • Any product or service not purchased directly from ITSMSWEST, LLC.

Legal Notice

This refund policy is legally binding and governed by the laws of the state of Florida, USA. By making a purchase from ITSMSWEST, LLC, you agree to this refund policy. ITSMSWEST, LLC operates under the jurisdiction of Florida state law.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

ITSMSWEST, LLC
Email:Ā [email protected]